Shipping and delivery

Last updated 9 September 2026.

Delivery within the United States

Standard delivery is free when the goods total after any discount reaches US$75. Below US$75, delivery is US$25.

Express Shipping is also available at US$25, including on orders eligible for free standard delivery. Contact us before choosing this option for a deadline; a faster arrival date is not guaranteed.

Estimated timing

The stated US delivery estimate is 5-7 days, after 24-48 hours for order handling and processing. Timing may vary by location and courier conditions.

Shipping delays

If we cannot ship within the promised time, we will offer you the choice of agreeing to a revised shipping date or canceling the unshipped merchandise for a full refund. No voluntary cancellation fee applies to that refund.

Tracking and split parcels

Tracking information is sent after dispatch. Items from one order may arrive in separate packages for logistical reasons. Use Track Your Parcel or contact us if you need help.

Delayed, missing or damaged deliveries

Let us know if your delivery does not arrive or arrives damaged. We will investigate with the delivery provider and arrange the remedy required by law. Please keep packaging and any relevant photographs where possible.

Nothing in this policy limits rights that cannot be excluded under the applicable United States federal and state consumer law. Change-of-mind fees and time limits do not apply to a remedy you are entitled to by law.

Contact theteam@ceilingcurtaintrack.com or our international call center on +66 98 391 3877. Include your order number for order inquiries.